How to Choose the Right DDA Provider: Key Questions Families Should Ask

Choosing a Developmental Disabilities Administration (DDA) provider is one of the most important decisions a family can make. The right provider does more than deliver services—they become a partner in helping your loved one grow, gain independence, and live a meaningful life. With so many options available, it can feel overwhelming to know where to begin.

This guide breaks down the key questions families should ask when evaluating a DDA provider. Whether you're new to the DDA system or looking to transition to a better fit, these questions will help you make an informed, confident decision

1. Are the services person-centered?

A strong DDA provider starts by recognizing that every individual has unique goals, strengths, and support needs. Ask how the provider builds individualized plans and how much input the individual has in shaping daily activities and outcomes.

What to look for:

• Person-first approaches

• Flexible planning

• Respect for individual preferences and choices

  
  

How Integrative Care helps: We develop personalized support plans that honor each person’s voice. We take time to learn what brings joy, purpose, and motivation—and we build services around those goals.

2. What is the provider’s staffing approach?

Your provider’s team will play a major role in your loved one’s experience. Reliable, well-trained staff make services safer, more consistent, and more effective.

Questions to ask:

• How are staff trained and supported?

• What is the staff turnover rate?

• How does the provider match staff to individuals?

  
  

How Integrative Care, helps: We invest in ongoing staff development, coaching, and supervision to ensure that every team member provides high-quality, compassionate support. We prioritize consistency so individuals build trusting, long-term connections with their care team.

3. How does the provider communicate with families?

Good communication is essential for progress toward goals. Families should never feel in the dark about services, schedules, or support needs.

Questions to ask:

• How frequently will updates be provided?

• Who is my main point of contact?

• How quickly does the provider respond to questions or concerns?

  
  

How Integrative Care, helps : We believe in open, ongoing communication. Families and individuals can expect timely responses, clear updates, and a collaborative relationship built on respect and transparency.

4. Does the provider offer the services you truly need?

Different providers offer different services. Make sure the agency can support your loved one now—and as their needs evolve.

Common DDA services include:

• Community Development Services (CDS)

• Personal Supports

• Employment Supports

• Meaningful Day services

• Respite

• Transportation

  
  

How Integrative Care helps: We offer a range of community-based and personal support services that promote independence, social engagement, and skill-building. We ensure individuals can access the right level of support at every stage of their journey.

5. What does community inclusion look like?

True community integration means more than occasional outings—it means involvement in real, meaningful activities aligned with personal interests and goals.

Ask the provider:

• How often do individuals participate in community activities?

• Are activities chosen based on personal preference?

• How is community safety maintained?

  
  

How Integrative Care helps: We support individuals in exploring their community, building social connections, and practicing real-life skills. Activities are tailored to each person’s goals—whether that means volunteering, joining a class, exploring hobbies, or preparing for employment.

6. How does the provider ensure safety and quality?

Safety is non-negotiable. Families should understand the provider’s standards, policies, and oversight practices.

Questions to ask:

• What training do staff receive on safety and crisis prevention?

• How are incidents handled and reported?

• Does the provider have strong quality assurance measures?

  
  

How Integrative Care helps: We prioritize dignity, safety, and high-quality care, with clear procedures and ongoing monitoring to ensure individuals receive consistent, respectful support.

7. Does the provider support long-term growth and independence?

The right DDA provider helps individuals build skills, confidence, and the ability to live as independently as possible.

Ask:

• How will you help my loved one meet their long-term goals?

• What skill-building opportunities are available?

• How do you measure progress?

How Integrative Care, LLC :Our programs focus on independence, skill-building, and personal development—whether that involves daily living skills, community engagement, social skills, employment readiness, or personal advocacy.

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How Integrative Care, Supports Families Through Every Step

At Integrative Care, we combine high-quality services, compassionate staff, and a person-centered approach to ensure every individual receives the care, respect, and opportunities they deserve. We guide families through the DDA system, help build customized plans, and deliver supports designed around personal goals.

If you’re searching for a provider who values independence, dignity, and meaningful progress, we’re here to help.

Learn more or request services here!